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Experienced Member

To correct error PS033 from reoccuring on sign in, I was required to complete payroll. I do not use payroll.

To correct error PS033 from reoccurring at start up, I was required to complete payroll registration.   I do NOT us payroll nor do I have a need to use payroll at this time.  Please do not charge me....


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QuickBooks Team

Re: To correct error PS033 from reoccuring on sign in, I was required to complete payroll. I do n...

Hello there, @remaxmom.


Thank you for posting here in the Community. I'm here to help fix the error you're getting while working with QuickBooks Desktop (QBDT).


 The most common reason of the occurrence of Error PS033 is when the CPS Folder contains a damaged file and so you will be unable to download Payroll Update. You may also face a problem in opening any company file. There may be many causes of this error. These include:


  • Your Payroll Subscription is deactivated.
  • Your Payroll Subscription may be inactivated.
  • You may be using Incorrect Service Key.
  • You may not have applied to the latest product update.
  • QuickBooks Data must have damaged.
  • The Identification Number(EIN) may be invalid or incorrect in your company file.
  • QuickBooks Desktop may be incompatible with your latest Windows Version.
  • PSID is incorrect or invalid in the company file.
  • Payment related issue or QuickBooks may not be in proper use.

Also, it's possible that the payroll was initially turned on and the setup wasn't finished. To resolve the error, you can follow the detailed steps provided in this article: PS033 error QuickBooks can't read your payroll setup files.


After following the solutions provided, you'll be able to fix the error you're getting.


If you need further assistance with the process, you may get in touch with our Support Team to check and investigate this further for you. For the support's contact information:


  1. Go to:
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

Don't hesitate to add a comment below if you have any other QuickBooks questions, I'm always here to help you. Have a great day ahead!