The check takes up more of the screen, so I lose the ability to "X out" at top right, and also I lose the buttons on bottom right to save check. I typically have to close down the program and reopen, and then after a few checks, it will happen again. Obviously a technical issue...
This unexpected behavior can be caused by data corruption, BLD.
Let's run the Verify/Rebuild utility to detect the data damage. Here's how:
After running the utility, write a check again.
You can leave a comment below if you need more help. We'll check your post from time to time.
Well let's properly call them "screen" margins, shall we? It is clear that I am asking about what I am unable to view on the screen.
Hello there, BLD.
Thanks for giving more clarifications about your concern. I want to make sure this get's resolved.
Are you still unable to close ("X") out check screen after verifying and rebuilding data in QuickBooks Desktop? If so, you can toggle your window preference into single. To do this, click View and choose One Window.
If the same thing happens, I recommend you get in touch with our Customer Care Team for further investigation. Here's how you can reach us out: Contact the QuickBooks Desktop Customer Support Team.
Let me know if you get the chance to try all the suggestions above and what the results are. I'll jump right back in to help you some more.