Why are my details missing from my customer statements?

[Kristine Mae]

Hello there, LindaJB.

I'd like to know more about this. What details are missing?

The statement will only show your company name, address and email-add. Then, the rest of the details are your customer's transactions.

I've got you an article for more information: Create and manage statements.

We're just here if you have more questions. You can keep us posted by leaving a comment. 

[LindaJB]

Hi, my business name and details were missing, but I worked it out.  In the standard invoice template (which I don’t use) the boxes for business name, address, phone, email, we’re all unchecked. I ticked them there and apparently the statement info is dictated to by this standard invoice template, because it now appears on the customer statement.

[Anonymous]

Hi LindaJB,

We're glad to hear that it's all working now. 

Should you need anything else, please let us know. We're ready to help.