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Why is one location not showing on timesheet but the others are? I have set them up in qb plus in keypay please help

 
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QuickBooks Team

Re: Why is one location not showing on timesheet but the others are? I have set them up in qb plu...

Hi, shed-erector.

 

Let’s check if this has something to do with your browser. Try running your QuickBooks on a private window. Here’s how:

  • For Chrome, press Ctrl + Shift + N.
  • For Internet Explorer or Firefox, press Ctrl + Shift + P.
  • For Safari, hold down Command + Shift + N. 

If the location shows up in this window, you can clear your browser’s cache or switch to a different one. Though if the issue continues, it’d be best to contact our support team. They have extra tools to help you further investigate and fix the issue. Here’s how you can reach them:

  1. Click Help at the top. 
  2. Select Contact us. 
  3. Provide the brief explanation about your concern. 
  4. Click Let’s talk.
  5. Select Get a callback.

Don’t hesitate to visit us again if you have other concerns.