I accidently entered the wrong credit card number into a customers account and want to change it back to the correct number but I only shows the new one I entered. How can I change it back
I've got the steps you need, apexama.
To change customer'credit card information:
With these steps, you'll be able to update customer's credit card info.
Just let me know if there's anything else I can do to help. Have a nice day!
the problem i have is i dont have the orginal credit card. i accidently put someone else card info in that box and hit enter. now it only shows the wrong card number. i want to know if there is a way to recover the original card number
Once you've entered their account number on your QBO account, you'll be seeing only the last 4 digits, apexama.
Recovering your customer's credit card information is currently unavalable within QBO. I'd recommend reaching out directly to your customer and ask for their credit card information.
Once you've had the details, you can follow the steps provided by my colleague on how to update their credit card information.
You may check this article for a different way to update your customer's credit card information: Edit a customer's credit card information.
You can always post your questions here. I'm here to help you.