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bank reconciliation wrong after new updates

bank reconciliation wrong after new updates. 

Best answer 05-18-2019 02:27 AM

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QuickBooks Team

Re: bank reconciliation wrong after new updates

Hi there, NormaPayne.

 

QuickBooks maintenance updates doesn't change data or transactions in your company file. Most of the time, reconciliation discrepancies are caused by accidentally added, deleted, or edited transactions.

 

We have a number of troubleshooting steps to check what happened. First, run the Reconciliation Discrepancy Report. This will show transactions sorted by statement date that were changed since the last reconciliation. Here's how:

 

  1. Go to the Reports menu.
  2. Select Banking and click  Reconciliation Discrepancy.
  3. Choose the bank account and click OK.
  4. Review the details of the report to determine what's causing the discrepancy.

Second, run a Missing Checks report to help us verify if there are missing transactions. Please follow these steps:

 

  1. Go back to the Reports menu.
  2. Select Banking, then click Missing Checks.
  3. Choose the bank account and click OK.
  4. Review the report for transactions that don't match your bank statement.

Once a discrepancy is identified, you need to make the necessary corrections. You can also ask assistance from your accountant on how to make these corrections.

 

In addition, if new transactions were added to the reconciliation period or if you have modified previously reconciled transactions, you may need to do a mini-reconciliation.

 

More information about resolving reconciliation discrepancies are discussed here: Fix Reconciliation Discrepancies.

 

Please let me know if you have follow-up questions. 

 

1 Comment
Highlighted
QuickBooks Team

Re: bank reconciliation wrong after new updates

Hi there, NormaPayne.

 

QuickBooks maintenance updates doesn't change data or transactions in your company file. Most of the time, reconciliation discrepancies are caused by accidentally added, deleted, or edited transactions.

 

We have a number of troubleshooting steps to check what happened. First, run the Reconciliation Discrepancy Report. This will show transactions sorted by statement date that were changed since the last reconciliation. Here's how:

 

  1. Go to the Reports menu.
  2. Select Banking and click  Reconciliation Discrepancy.
  3. Choose the bank account and click OK.
  4. Review the details of the report to determine what's causing the discrepancy.

Second, run a Missing Checks report to help us verify if there are missing transactions. Please follow these steps:

 

  1. Go back to the Reports menu.
  2. Select Banking, then click Missing Checks.
  3. Choose the bank account and click OK.
  4. Review the report for transactions that don't match your bank statement.

Once a discrepancy is identified, you need to make the necessary corrections. You can also ask assistance from your accountant on how to make these corrections.

 

In addition, if new transactions were added to the reconciliation period or if you have modified previously reconciled transactions, you may need to do a mini-reconciliation.

 

More information about resolving reconciliation discrepancies are discussed here: Fix Reconciliation Discrepancies.

 

Please let me know if you have follow-up questions.