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Attachments are missing

Attachments that were previously there are now missing.  How can I find them?  QB Pro 2016

 

Best answer 4 weeks ago

Accepted Solutions
QuickBooks Team

Re: Attachments are missing

Hello there, cstrader. 

 

It's possible that these attachments were accidentally detached or removed. Usually, attached files are located in the Attach folder which is in the same location as your company file. If you can't find them there, you can locate these attachments where it was originally saved and manually attach or scan them. 

 

You can also check this article for more information: QuickBooks Document Center: FAQs and common issue

 

I'm here to help you if you have further questions. 

1 Comment
QuickBooks Team

Re: Attachments are missing

Hello there, cstrader. 

 

It's possible that these attachments were accidentally detached or removed. Usually, attached files are located in the Attach folder which is in the same location as your company file. If you can't find them there, you can locate these attachments where it was originally saved and manually attach or scan them. 

 

You can also check this article for more information: QuickBooks Document Center: FAQs and common issue

 

I'm here to help you if you have further questions.