We would really like assistance on our quickbooks payments. We did it and it was working but out of the sudden stop working and now quickbooks is saying that they can't turn on payments for us.
Why is this happening and how can we solved it. Payments is part of the reason why we chose quickbooks if this doesn't get solve we switch to another program
Welcome to the Intuit Community, Saul Bustamante.
Thanks for being part of the QuickBooks. To get the Payments feature working again, let’s configure your Internet Explorer browser.
The steps are easy to follow, and I'll be here to guide you. If the issue occurs in every browser, the security configurations are causing the problem.
QuickBooks Desktop and other applications use Internet Explorer as the default browser. Clearing the cache and cookies regularly prevents this unusual behavior from happening.
The steps vary depending on the browser’s version. Follow the steps below to clear the cache.
Internet Explorer 10 and 11:
For Internet Explorer 9:
To clear the cache for Internet Explorer 8:
Next, log in to your Merchant Services account and try processing a payment. If you’re unable to create one, follow the resolution steps in this article: Resolve issues with QuickBooks Payments.
Make sure to perform the troubleshooting steps in order. Then, proceed directly to the If the issue persists after clearing your cookies and cache, follow the steps outlined in the following articles section.
After following the solution I provided, you should be able to accept customer payments.
Let me know how this turns out or if you need further assistance with these steps by leaving me a comment. I’ll be right here ready to help.