Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowHi, My business manufactures and distributes products directly to consumers from our own website, but also sells wholesale through a network of dealers that re-sell our products for us. From time to time, customer's will learn about our products from one of our dealers, and then reach out to us directly to make their purchase. This is often with the intent of having questions answered by us, or sometimes to try to negotiate a discount if they bypass the dealer and come directly to us.
Because our dealer network is so important to our sales revenue, we always try to encourage customers to buy directly from their dealer whenever possible, but sometimes in order to ensure the sale doesn't fall through, we end up closing the sale and collecting payment directly. In those cases, if I know that they were referred to us due to the work or recommendation of one of our dealers, I still want to pay my dealer their sales commission to reward them for encouraging customer's to buy our products. Typically the dealer would just want a credit to be applied to their account to use against future purchases from us, but I am not sure of how to properly record the transaction in Quickbooks.
The transaction would look something like this: Customer purchases Widget directly from Manufacturer (my business) for $1,000. Normally the Dealer would have purchased Widget from Manufacturer (my business) at a 35% discount, and paid $750 to me, and collected the $1,000 payment directly from Customer, leaving Dealer with a $350 profit upon re-sale. But in this case, Manufacturer (my business) collected the full $1,000 from Customer and now wants to credit Dealer with a $350 sales commission/credit for the transaction.
Our system automatically generates an invoice and records payment received against it from the end user customer when they purchase from us, now how do I properly apply the sales commission/credit back to the dealer's customer account?
Thanks in advance!
Solved! Go to Solution.
You sold a product, so you do not want it restocked when you create this credit memo, and that is exactly what happens if you use that product on the credit memo suggested by intuit.
Create a service item, name it good faith commission or something, select the sales income discount account on the item screen. Use that item on the credit memo for the dealer (customer), enter the amount
I can help you apply a customer's credit, RoboSanLucas.
Here's how to do it:
Once you're ready to apply the credit memo, you can follow these steps:
Please check out this article for more information: Enter and apply a credit memo or delayed credit.
If you have any other concerns about recording credits, please don't hesitate to reach out to me.
You sold a product, so you do not want it restocked when you create this credit memo, and that is exactly what happens if you use that product on the credit memo suggested by intuit.
Create a service item, name it good faith commission or something, select the sales income discount account on the item screen. Use that item on the credit memo for the dealer (customer), enter the amount
The transactional "return" of good product that had actually been correctly delivered to the customer was precisely what I wanted to avoid with this credit memo. Your advice worked well and helped me solve the problem.
Thank you!
You're Welcome
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.