I have a client that issued multiple credit memos over the course of the year to one customer in particular. This customer paid all of the credit memos with one check of $15,000. Is there a way to clear all of the credit memos with this one check? Thanks.
Delighted to have you here, @swelchcpa.
I'm here to help walk you through clearing out the credit memos created by your client using one check. Let's get started!
Here's how to write a check in QuickBooks Desktop:
If you're having difficulty clearing out credit memos on your end, I'd recommend reaching out to our Customer Care Team. A specialist will be able to access your account and further assist you via secured remote access session.
Here's how to contact us:
Always feel free to drop by the Community page if you need help about managing your credit memos and deposits in QuickBooks Desktop. I'm always here to lend a hand.