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Active Member

Payments

Once you receive a payment in Quickbooks, and it is deposited into your account.....can the customer then turn around and dispute the transaction and have it reversed, in which, the money would then be withdrawn back out of your account?

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QuickBooks Team

Re: Payments

Hi there, Ihelfrich78.

 

The customer can go to their bank and dispute the payment. When a transaction is disputed,the bank creates a formal dispute or a chargeback which immediately reverses the payment.

 

Let me share this FAQs article for more details: Chargeback FAQs.

 

The Community is always here if you have other questions about QuickBooks Payments. I would be glad to answer them as soon as I can.