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Active Member

Process a credit card payment

To whom it may concern,

 

My office can not process credit card payments that related to an HSA account, and this is across the board, how can we fix this problem?

 

Thanks,

Joanna

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QuickBooks Team

Re: Process a credit card payment

Hello CHC1,

 

Thank you for posting here in the Community. I'm here to lend a hand with any questions you may have about processing credit card payments.

 

If you're using QuickBooks Payments, please note we only receive payments via Visa, Mastercard, Discover, and American Express credit card types. Right now, accepting HSA, HRA, and FSA cards as the payment method is unavailable.

 

That said, only the Health Insurance Portability and Accountability Act (HIPAA) complaint programs will be able to process this type of payments. You can search for any third-party device to help you with the process, then use POS for record keeping.

 

Please feel free to follow up with me here if you have further questions about processing payment. Any additional information you can provide will help to ensure a timely solution.