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Active Member

Quickbooks payments

I keep getting emails about having to go through a new authentication system for Quickbooks payments. When you read the email with the process you are to take, it never mentions Quickbooks online, only the desktop version. So does this mean that us online users do not have to go through this process?

1 Comment
QuickBooks Team

Re: Quickbooks payments

Greetings, @Kevin 57,


Welcome to our forum. I appreciate your time checking this with us today.


If the email you received is specific only to the Desktop program and does not include the version you're using, you can ignore the authentication process. However, if you continue getting this email, it would be best to get in touch with our Payments Support Team to get further assistance.


There they can check your account and help you with your Payments information. Here's how to contact them:


Please let me know if you have any questions about Quickbooks. I'm here to help whenever you needed me. All the best!