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Senior Explorer ***

Received customer payment for wrong job and deposited it

A General contractor paid me for a job they had already paid me for (job name and correct invoice amt for that job was on check stub). I deposited the check into my business account because I thought they had just over-payed me again. What should i do? I know i need to call the GC. 

1 Comment
QuickBooks Team

Re: Received customer payment for wrong job and deposited it

Hi there, the_tile_setters.

 

You can either post the over payment as a credit to their account or issue a refund check. Let me share this article that will guide you through the steps on how to handle over payments: Record a credit memo or refund in QuickBooks Desktop.

 

Visit us again in the Community if you have other questions.