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LGG
Established Member
Solved

Splits

On Check register, after entering the first item in a split check, the calculation of the remainder does not work.  Any ideas?

Best answer 05-02-2019 03:00 PM

Accepted Solutions
QuickBooks Team

Re: Splits

Hello there, @LGG.

 

I can guide you in performing some troubleshooting steps to isolate the issue.

 

I've tried this on my QuickBooks account, and my split checks are calculating correctly. Let's run the Verify and Rebuild Data utilities in your account. This way we'd know if there's a problem with your company file.

  1. To Verify Data:
    1. Click on File from the menu bar.
    2. Choose Utilities, then click on Verify Data.
    3. If you see QuickBooks detected no problem with your data, select OK.
    4. If Verify finds an issue with your data, you will be prompted to Rebuild Now or View Errors.
  2. To Rebuild Data:
    1. Click on File from the menu bar.
    2. Choose Utilities, then click on Rebuild Data.
    3. On the QuickBooks Information window, select OK.
    4. If your screen displays QuickBooks is not responding but your cursor is moving, Rebuild is still ongoing.
    5. Select OK when you see Rebuild has completed.

You can also read this article for more information: Resolve Data Damage on Your Company File.

 

Please fill me in if you have any other concerns.

1 Comment
QuickBooks Team

Re: Splits

Hello there, @LGG.

 

I can guide you in performing some troubleshooting steps to isolate the issue.

 

I've tried this on my QuickBooks account, and my split checks are calculating correctly. Let's run the Verify and Rebuild Data utilities in your account. This way we'd know if there's a problem with your company file.

  1. To Verify Data:
    1. Click on File from the menu bar.
    2. Choose Utilities, then click on Verify Data.
    3. If you see QuickBooks detected no problem with your data, select OK.
    4. If Verify finds an issue with your data, you will be prompted to Rebuild Now or View Errors.
  2. To Rebuild Data:
    1. Click on File from the menu bar.
    2. Choose Utilities, then click on Rebuild Data.
    3. On the QuickBooks Information window, select OK.
    4. If your screen displays QuickBooks is not responding but your cursor is moving, Rebuild is still ongoing.
    5. Select OK when you see Rebuild has completed.

You can also read this article for more information: Resolve Data Damage on Your Company File.

 

Please fill me in if you have any other concerns.