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Vendor Credit Memo

I have a vendor and a customer who are one in the same.  I have sent some product out for that vendor/customer and sent them an invoice.  They are now wanting to use a credit memo for the invoice I sent them.  How do I record that in QB?

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QuickBooks Team

Re: Vendor Credit Memo

Hi, bsw0824.

 

If you’re referring to applying a customer credit to their invoice, the system will prompt you this process proactively. When creating an invoice, you’ll receive a pop-up message about their available credits that can be applied to their invoice.


Though, if you’re referring to applying a vendor credit to a customer’s invoice, you’ll need a clearing account to start with. This is an account you use to move money from one account to another when you cannot move it directly.


For further information about this process, please refer to this article: https://quickbooks.intuit.com/community/Help-Articles/Set-up-a-clearing-account/m-p/203728


Stay around if you have further questions about QuickBooks.