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need to add an amex to customer form of payment

trying to add an amex to the customer profile and says "close and open for us to update" nothing happened, did it tree times.

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Community Manager

Re: need to add an amex to customer form of payment

Hello jorgearias,


We will get your QuickBooks updated to its latest release. This will fix any issues that hinders you from entering the customer payment information. Here's how:

  1. Go to the File menu and make sure to back up the company file.
  2. From the QuickBooks Help menu, select Update QuickBooks.
  3. On the Update QuickBooks window, go to the Update Now tab. 
  4. Select Get Updates.
  5. Restart QuickBooks. When prompted, accept the option to install the new release.

Once done, go back to the customer profile and enter the AMEX information. 

 

Let us know if you need anything else.