i have a report that will not close and is listed in the open windows list at least 50 times. How can i get it to close?
Thanks for checking in with us, Njennings.
I can lend a hand in closing a report in QuickBooks Desktop. Let's get this sorted out.
You can follow the easy steps on how you can close a report in QuickBooks Desktop.
Once done, you can try to open and close the report again. If you're still getting the same issue, let's try to verify and rebuild your data. The data verification process in QuickBooks is a tool that examines the health of your QuickBooks company data file.
To Verify Data:
To Rebuild Data:
You may find this article helpful: Resolve data damage on your company file.
Don't hesitate to drop me a reply below if I can be of additional assistance while pulling up and closing a report in QuickBooks Desktop. Have a good one.
The report would not close, even with the Close All in the Windows menu and with out closing that report i was unable to do the following two steps.
Would appreciate more help.
The report would not close, even using the Close All in the Windows menu and without having that report closed i was unable to do the next to steps.
I would appreciate any additional help you can give.
Hi there, @Njennings.
Allow me to jump in and help provide another troubleshooting steps to isolate the issue when closing a report in QuickBooks Desktop.
In case there is damage to your company file, let's suppress the QuickBooks Desktop application. QuickBooks may be trying to open your previous company, so it's important to isolate if the program or your company file is working.
Once done, let's toggle your desktop view on the preference. Let me walk you through the steps:
If the same thing happens, I encourage you to contact our QuickBooks Desktop Support Team. They have additional tools to do a remote session and investigate this further.
Here's how you can contact our customer support:
Please let me know how it goes by clicking the Reply button below. I'll be around to help if you have any other questions about the QuickBooks. Have a good one.