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Customer acct *9891 I need to see if I can get my payment receipts from September 2018 through to April 2019

 
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QuickBooks Team

Re: Customer acct *9891 I need to see if I can get my payment receipts from September 2018 throug...

Good day, @office52!

 

In QuickBooks Online, you'll receive your payment receipts through email if you're the listed master admin. Let me discuss this in details and guide you in getting your receipts.

 

If you aren't seeing those receipts in your email's inbox, please consider checking your Spam or Junk folders. But if you happened to receive and delete them

before, I suggest contacting our QuickBooks Customer Care team. They can securely gather your account details and resend your receipts via email.

 

Here's how to contact our care team:
1. Sign in to your QuickBooks online account.
2. Select Help (question mark icon) at the top right.
3. Click Contact us.

 

Also, feel free to come back here in the Community if you need any other help, or run through our Community articles listed here: Help Articles for QuickBooks Online.

 

Have a great day and more success for your business!