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Intuit

Fix an "unexpected result code from server" error

Learn how to fix an "unexpected result code from server" error message when exporting from QuickBooks Online to Desktop.

Did you receive the following error message while exporting data from QuickBooks Online to Desktop? If so we'll help you troubleshoot the issue.

Server error message when exporting QuickBooks Online data to QuickBooks Desktop

Why am I seeing this error?

This error message is happening because:

  • An old file was requested from the QuickBooks Online server.
  • You began the export process and it generated a file (.qbxml) that you see after clicking "Download." (Note: The qbxml file lasts on our servers for around 30 days.)
  • You attempted to download the file after the expiration date.

Fix the issue

You can fix the issue by:

  • Requesting a new qbxml file from QuickBooks Online. Simply go through the export process again.
  • Making sure you select "Start Over" instead of "Continue to Download." This way a new file can be requested.