Thanks for bringing this matter to my attention, @conquerfitnesspr.
I can help get your credit card transactions downloaded in QuickBooks Online.
Before we begin, may I know the name of the bank you’re having this problem with? Knowing more about the issue will help me conduct further investigations, so I can provide the most accurate resolution to you.
In the meantime, let’s manually update your bank feeds to refresh the connection between the bank and QBO. Here’s how:
If you continue to get the same result, I recommend importing the transactions from your bank’s website to QBO using our WebConnect feature. Let me show you how:
To upload the file in QuickBooks, follow the steps below:
Check out this article for more details: How to upload more than 90 days of bank transactions.
That should get you pointed in the right direction. Comment below on how it goes, and we'll take it from there. Thanks for coming to the Community, and take care!