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How can I change the column widths on Sales tab and save them - I should not have to manually change the width everytime

 
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QuickBooks Team

Re: How can I change the column widths on Sales tab and save them - I should not have to manually...

Hi there, brittanynaturalf.

 

For now, there's no option to permanently re-size the columns in the Sales menu as well as in the All Sales tab.

 

Our product engineers would like to hear your thoughts about being able to save the changes made to the columns in the Sales menu/tab. Just go to the Gear icon and click Feedback

 

Visit us again in the Community if you have other questions. 

Senior Explorer *

Re: How can I change the column widths on Sales tab and save them - I should not have to manually...

We have the same problem, the columns are changing size in our Inventory register. Any fix for that as yet?

 

Thank you!

QuickBooks Team

Re: How can I change the column widths on Sales tab and save them - I should not have to manually...

Hello there, @srmoon.

 

Thanks for joining this conversation. I'm here to help fix the issue you're having with your register in QuickBooks Online (QBO).

 

I checked if there's an ongoing issue about the register's column size changing but there isn't currently one. To isolate this, logging into your QBO account using a different or a private browser. There are times that the browser is full of frequently accessed page resources, thus causing some errors and/or unusual responses.

 

To use a private browser, here's how:

 

  • On your keyboard, press Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox or Internet Explorer).
  • Control + Option + P (Safari).

 

Once logged in, go back to your inventory register to check the column sizes. If everything looks fine, return to your default browser and perform clear cache to remove temporary internet files on your computer. Before doing so, make sure to take note of your saved passwords and URLs.

 

That's it! Let me know how it goes in the comment section below. I want to make sure this is fixed. I'm always here should you have any follow-up questions or concern. Take care!

Senior Explorer *

Re: How can I change the column widths on Sales tab and save them - I should not have to manually...

I'm sorry, I should have clarified, I'm using QB's Pro 2016 for Desktop. Is there an issue with that version? 

 

Thank you!

QuickBooks Team

Re: How can I change the column widths on Sales tab and save them - I should not have to manually...

Hi there, @srmoon.


Thanks for coming back and for providing you QuickBooks version. I want to make sure this concern gets taken care of.

 

I pulled up my Inventory register and tried moving the columns, however, I could not. Since you referenced that they changed sizes, we’ll try performing some basic troubleshooting to fix the problem.


You can start by running the Verify and Rebuild Data Utility tool. This will resolve any data damage to your company file. Here’s how:


Rebuild Data:
1.    Go to the File menu.
2.    Choose Utilities, then select Rebuild Data.
3.    Select OK on the QuickBooks Information window.
4.    Follow the prompt to save a backup.
5.    When you see Rebuild has completed, click OK.


Verify Data:
1.    Go to the File menu.
2.    Choose Utilities, then select Verify Data.
3.    If you see QuickBooks detected no problem with your data, click OK. You can continue using the company file.
4.    If Verify finds an issue with your data, you’ll be prompted to Rebuild Now or View Errors.
5.    Select Close.


For more information about resolving data damage in a company file, take a look at this article: https://quickbooks.intuit.com/community/Reports-and-accounting/Resolve-data-damage-on-your-company-f....


That should do it. Give this a try and let me know how it goes. If you need further assistance working with QuickBooks, leave a reply below. I'm always here to help. Wishing you the best!