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Established Member

How can I get a human to speak with?

 
3 Comments
Established Community Backer ***

Re: How can I get a human to speak with?

Hello,

 

These boards are always being looked at by other users familiar with QuickBooks Online.  If you want to speak directly with QuickBooks Online Support, click the ? in the upper right corner of the page when in QuickBooks Online and select Contact Us (picture attached)

 

Hours of operation for phone support are:

6:00AM-5:30PM (PST) Monday - Friday

6:00AM-2:30PM (PST) on Saturday

Established Member

Re: How can I get a human to speak with?

Thank you for your kind reply.  I did try the process you describe, but the Call Me button is grayed out so I can't click on it.  

QuickBooks Team

Re: How can I get a human to speak with?

Hi there, rconnet.

 

The Call Us button is grayed out if it's beyond the hours of operation. You can refer to the time frame provided by MJA66-87.

 

For any questions or concerns about QuickBooks, feel free to leave a comment. We're always here to help you. Thanks.