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I can't inactivate a customer. The inactivate under the gear incon isn't there when it had been.

 
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Re: I can't inactivate a customer. The inactivate under the gear incon isn't there when it had been.

Hello r-kelso8910,

 

  To inactivate a customer please get to the Customer list and then click a little black triangle followed by 'Make inactive' button in the drop-down menu. 
customer-inactivate.jpg

 

  Gear button can be used to click the 'Include inactive' button to be able to see the customers that you have already deactivated.