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I received a payment from an invoice and this balance was not reflected in my bank account, and that was more than 5 days ago

 
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Re: I received a payment from an invoice and this balance was not reflected in my bank account, a...

Hi, @nelcafinart.

 

I can help provide some information about payment deposits in QuickBooks.

 

If you're referring to bank transfer (ACH) payment deposits, it'll usually take 2-7 days. However, there are instances wherein it may take longer to verify and process depending on your bank. 

 

To know more about payment deposits, you can refer to this article for details: QuickBooks Payments Deposits FAQ.

 

You can always contact our Merchant Services Team if the deposit is taking longer than it should be. They can access your account in a secure environment and check the status of your funds. 

 

This should help point you in the right track. If you have additional questions about payments, please let me know. I'm here to help.