Itemized line items PLUS total = double the true sum showing up on detailed P&L report (cash basis) for some -- not all -- paid invoices.
There are two possible reasons why we have an inaccurate data on the Profit and Loss report. It could be:
We can review the transactions by using the Profit and Loss Detail report. You might need to delete some transactions that cause the total amounts to double.
If that doesn't correct your data, we can do a few troubleshooting steps to get rid of any possible data damage. Here's how to do it:
If the same thing happens, I'd recommend contacting our Customer Care Team. They can further investigate this issue and provide additional troubleshooting steps.
You can always get back to us if you need anything else.