cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Not applicable

My invoice payments are showing up with the wrong account on them. After accepting payment, then in the bank register the account is incorrect.

 
1 Comment
QuickBooks Team

Re: My invoice payments are showing up with the wrong account on them. After accepting payment, t...

Welcome and thanks for joining the Community, @akprek.

 

I can help walk you through correcting the posting account for the invoice payments in QuickBooks Online (QBO).

 

You can easily change the payment's posting account by editing them the register. Let me show you how:

 

1. Go to the Accounting menu at left pane, then Chart of Accounts.
2. Click View Register under Action column on the account where the payments are incorrectly posted.

146.PNG
3. Select the payment, then Edit.

147.PNG
4. On the Deposit to section, choose the correct account, then Save and close.

148.PNG

 

 

That should do it. I'm also including an additional article that tackles recording customer payment for future reference.

 

Please let me know how it goes or if you need further assistance. I'd be glad to answer them. Have a wonderful rest of the day!