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Recently some of my non taxable service items, which I have marked nontaxable, have the green 'taxable' check mark and my invoices show up including tax. Please fix.

 
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QuickBooks Team

Re: Recently some of my non taxable service items, which I have marked nontaxable, have the green...

Hello there, tradewindaudrey. 

 

We can run your Audit Log report to check the changes to these services items. From the Gear icon, select Audit Log

 

If there were no changes made, it's also possible that piled-up cache files caused the unusual behavior. We can perform a few troubleshooting steps to fix this. 

 

Here's how: 

  1. Let's log in and check the Service items using a private browser. 
  2. If these items looked as expected, we can clear your main browser's cache
  3. You can also use other browsers to access your account like Mozilla Firefox, Google Chrome or Internet Explorer. 

Let me know how this goes on your end. I'll be here to help you!