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TECH SUPPORT NEEDED

 
3 Comments
QuickBooks Team

Re: TECH SUPPORT NEEDED

Hi there, cjohnson2.

 

Thanks for reaching out here in the Community. I'd be glad to help out with any questions you have.

 

You've come to the right place. The Community is a great place to ask technical questions about your QuickBooks Online account. The open forum style allows for other knowledgeable users and Intuit employees to offer assistance.

 

Please let me know a bit more about what's going on and I'll be here to lend a hand.

Active Member

Re: TECH SUPPORT NEEDED

I installed the 2019 Pro and now when I write checks the message at the bottom of each check "Save and Continue" and "Save and Close" no longer appear.  Where did they go?

QuickBooks Team

Re: TECH SUPPORT NEEDED

Hello chuck4,

 

You can toggle the Desktop view to see if the window was not minimized. Let me help you how to do it.

  1. Click Edit.
  2. Click Preferences.
  3. Click the Desktop View. then the My Preferences tab.
  4. Under View section, choose the One Window radio-button. If you're already in one window change it to Multiple Windows.
  5. Click OK.

Alternatively, you can also change it from the View menu at the top.

 

Once done, please try writing a check again.

 

You can also read this handy article for your reference: Resolve data damage on your company file.

 

If you have additional questions, don't hesitate to leave a post. We're always here for you.

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