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What do you do when none of your customers deposits gets to your bank ?

 
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QuickBooks Team

Re: What do you do when none of your customers deposits gets to your bank ?

Hello wm-curtis,

 

The credit card payments take 1-2 business days to deposit to your bank, while bank transfer payments (ACH) take 2-7 business days. You can also refer to this article for more information: QuickBooks Payments Deposits FAQ.

 

You can check the status of these deposits through the Merchant Service Center. Here's how to search the deposit:

  1. Log in to your Merchant Service account.
  2. Click Activity & Reports and select Deposits.
  3. Use the Date fields to filter the data.

If you need more help with this, you can contact our Payments Support Team. They can pull up your account and provide additional details about the deposits.

 

Please don't hesitate to let us know if you have follow-up questions.