Is my invoice being sent or is it still undelivered? I changed the email address and sent it to the new email but it still shows that the invoice is undelivered...

[MirriamM]

Hello, livinggreeneleme,

I can help you make sure to send invoices successfully.

There are two main reasons why invoices wasn't sent, these are:

• because the email address was entered incorrectly
• there was a temporary issue with the recipients email server

To further isolate the issue, kindly verify that the email address that you have for the customer is correct. You can open your invoice again and review the email address. If correct, please try to send the invoice to check if the problem persists.

You can also try to use a different email address to determine if the problem is email related. For additional reference, I'm including some great resources:

• Create an invoice
• How to customize invoice emails
• How to email or print invoices

Additionally, you may find this article helpful in the future: Make sure you receive important email messages from Intuit.

Please keep me posted on how things go when sending an invoice. You can always count on me.