FAQ Videos

[SBSL-Founder-SJ]

Good eve! One of my most successful professional/entrepreneurial connections suggests to have ten (10) 1-2 min vids on your website & tied to your social media ... .. one vid per FAQ = frequently asked Q. I have FIVE of mine recorded & the next five will be in March. Paying forward the suggestion & would be glad to share 1 or 2 here on the forum if / when anyone offers thoughtful feedback.

[EmilyCowan]

This is a really interesting idea, @SBSL-Founder-SJ, thanks for passing along. 10 videos sounds like a lot and you're already half way there! Would love see an example of one of your short videos and the FAQ it's tied to. Fire away :smileyhappy:

[Rustler]

I know they say a picture is worth a thousand words, but personally if the help document only offers a video, I close it look for something with screen shots and or well written directions.

Even with two monitors, video on one, software on the other, it is a pain to even try to follow along, pause - play - pause - play - 

[EmilyCowan]

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@Rustler wrote:

I know they say a picture is worth a thousand words, but personally if the help document only offers a video, I close it look for something with screen shots and or well written directions.

Even with two monitors, video on one, software on the other, it is a pain to even try to follow along, pause - play - pause - play - 

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I tend to agree. Am curious to see how the video and the written FAQ answer work together.

[Rustler]

@EmilyCowanwrote: 

I tend to agree. Am curious to see how the video and the written FAQ answer work together.

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One major issue with video, is keeping it updated, especially if it deals with showing/demonstrating software in some respect.  And with the way they change QBO, that could be a full time job.

[SBSL-Founder-SJ]

YVW! Video is booming - I keep reading tweets, posts, blogs, & articles talking about how the engagement with a video blows visual & written content out of the water. Can do -- once I have this same friend/connection review my edits & perhaps the raw vid(s), and I post, I'll link .... Indeed, its not entirely w/o some work to maintain. I'm attempting to keep the 10 that I'll eventually have relevant, time wise, by focusing on Q's that shouldn't change often.

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@EmilyCowanwrote:

This is a really interesting idea, @SBSL-Founder-SJ, thanks for passing along. 10 videos sounds like a lot and you're already half way there! Would love see an example of one of your short videos and the FAQ it's tied to. Fire away :smileyhappy:

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