Welcome to the Community, derek1965.
It's nice to have you as a new member of our forums. I want to make sure you can update your state tax information in QuickBooks successfully.
Based on the screenshot you shared, it looks like you're using QuickBooks Online Payroll. Updating your primary work location requires a call to our Payroll Support Team. They have advanced resources to check your payroll account with us, and update your state tax information in a secure environment.
They can also help make sure all your payroll information are properly set up, so you don't throw off your tax reporting. Here's how to contact us.
That should do it. Please update me on how the call goes by posting a comment below. I want to ensure that you're able to change the state successfully. Have a good one!