I am using payroll advanced services to process payroll and pay payroll liabilities. The program has stopped including the companies portion of the social security liabilities in my quarterly 941 submittals leaving my company with a balance due each quarter. I've checked the payroll list and confirmed this liability, I've checked the company details box in the paycheck detail, and I've run a payroll summary for each quarter in question. All show that quickbooks is tracking and calculating this amount, it's just not being included on my 941. How can I fix this?
Hello there, Jwhalen123.
I want to make sure we're able to resolve your issue with Social Security company portion not being included on your 941.
To fix this, you can create a new liability account type to replace the account in the payroll item. You can do this by editing the payroll item. I'd be glad to show you how below:
You can check out this article to know more about editing a payroll item in QuickBooks: Edit a payroll item.
That should do the trick. Don't hesitate to drop me a reply if your have follow-up question about this. I'm always happy to help.