I cannot submit my payroll taxes electronically. I get "Quickbooks encountered a network problem while processing your payment. The underlying connection is closed. An unexpected error occurred on send."
I have restarted Quickbooks and my pc. I have internet connectivity. I have been using QuickBooks Payroll for many years without issue. I am using the same Qucikbooks database. The only thing that has changed is this is installed on a new pc. I can update the Payroll forms, login to QuickBook Payroll from within the app. etc. It just can't send an electronic payment. Is there a special port that needs to be open for these tax payments to work? How do I debug this?
Let's get those tax payments paid, Dpeabody.
This error could be caused by the .NET framework version that don't support TLSv1.2 or the restricted ciphers. We have a few steps to fix it. Before anything else, create a backup copy of your file to avoid data loss.
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