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Experienced Member

Pay Sales Tax one of the items to be paid is not on the item list, but is on the Sales Tax Liability Report

How do you get the item to appear on the Pay Sales Tax?

3 Comments
QuickBooks Team

Re: Pay Sales Tax one of the items to be paid is not on the item list, but is on the Sales Tax Li...

Hi, @Lawman_208.

 

I'd be glad to help you check why the items to be paid is not showing on the Pay Sales Tax page.

 

When you pay sales tax using the Pay Sales Tax window, please ensure to select the correct date under the Show sales tax due through section. One possible reason why the item is not showing from there, is because of the incorrect date.

 

You can see attached screenshot for additional reference.

g1 pay sales tax.PNG

 

In addition, you may also check this article to learn more about paying sales tax: Pay sales tax.

 

Please feel free to add a comment below if you have any other questions about paying sales tax. I'd be glad to help you however I can.

Experienced Member

Re: Pay Sales Tax one of the items to be paid is not on the item list, but is on the Sales Tax Li...

It does have the correct date, I have doubled checked everything??  What is the problem now?

Highlighted
QuickBooks Team

Re: Pay Sales Tax one of the items to be paid is not on the item list, but is on the Sales Tax Li...

Hello Lawman_208,

 

Thank you for getting back to us here in the Community. Allow me to chime in and assist you with your concern about the missing item in QuickBooks Desktop.

 

Since you've already double-checked the necessary information, I recommend running the Verify and Rebuild Data utility. This tool will help identify any data issues within the company file and self-resolves them.

 

Here are the steps to verify data:

 

  1. Click the File tab at the top menu bar.
  2. Select Utilities.
  3. Click Verify Data.

After following the steps above, proceed with rebuilding the data:

 

  1. Click the File tab again.
  2. Select Utilities.
  3. Click Rebuild Data.

See this screenshot for your visual reference:

 

 

In case you need additional insights, I'm adding the article I find helpful about the Verify and Rebuild Data:

 

Verify and Rebuild Data in QuickBooks Desktop.

 

If you continue to encounter the problem with the missing item, I recommend reaching out to our Support Specialists this time. One of them will be able to assist you further by performing additional troubleshooting to fix issue.

 

Here's how you can reach them:

 

  1. Click the Help tab at the top menu bar.
  2. Click QuickBooks Desktop Help.
  3. Select Contact us.

Feel free to post a response to me whenever you need further assistance with the item from the Pay Sales Tax window. The Community is always available to help.