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Experienced Member

Sales Tax Center - balance due from 3 months ago now is not zero, but it was correct when I made the payments.

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QuickBooks Team

Re: Sales Tax Center - balance due from 3 months ago now is not zero, but it was correct when I m...

Hi there, Davidbob28.

 

You can run the Audit Log feature to check if there's a deleted sales tax payment and who created the changes. You can also run the Sales Tax Liability and Recent Sales Tax Payment report to review all the sales transactions.

 

If you can't trace where the sales tax liability is coming from, you can make a sales tax adjustment to correct it. Just follow the steps in Record or adjust a tax payment section in this article: Manage sales tax payments.

 

If you're using the automated sales tax feature, you can follow the steps in the Sales tax adjustment section in this article: Set up and use Automated Sales Tax.

 

You can always reply to this post if you have additional questions. Thanks!