I sent our STLR to our accountant, she files the state and city taxes then we send off the check. I go to pay the sales tax in quick books now my amounts do not match up. When customers pay invoices would this effect the STLR? Also we get a kickback on taxes for collecting ok, so how do I reflect the miscellaneous income when paying sales tax in quick books.
Good to see you here in the QuickBooks Community, ChelseaLL2019.
I'm here to help share some information about the Sales Tax in QuickBooks Online (QBO).
When the Sales Tax Liability Report (STLR) and the Pay Sales Tax window show different tax due amounts, they may not have the same date ranges and/or report basis. Make sure the dates match correctly. Also, possible that there are missing transactions or payments weren't recorded in QBO.
You can run the Sales Tax liability report to review the tax you’ve collected and owed to the tax agency. Here's how:
When recording a sales tax payment, you have an option to manually enter the amount or change the tax amount calculated in a sales transaction. You can check this article for the detailed steps: Enter sales tax amount manually.
Additionally, once the customer pay an invoice, it will automatically reflect to the Sales Tax Liability Report.
If you need further assistance with the steps, I recommend to contact our QuickBooks Online Support Team. They have additional tools to pull up your account and do a screen-share.
Here's how you can contact our customer support:
This will get you on the right track. Please know that I'm just a post away if you have additional questions about the Sales Tax. Wishing you and your business continued success.