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Experienced Member

The new sales tax system isn't working for me. If a customer comes to me from out of state the system doesn't want to charge taxes. Is anyone else having these issues?

 
1 Comment
QuickBooks Team

Re: The new sales tax system isn't working for me. If a customer comes to me from out of state th...

Hello there, @scottsfirstaid.

 

You just need to check Same as billing address to charge taxes from your customers out of state. Let’s go to your customer information and able this feature.

 

Here’s how:

  1. Go to Sales on the left menu.
  2. Select Customers tab.
  3. Click the customer’s name.
  4. Click Edit.
  5. Check Same as billing address.
  6. Click Save.

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For additional help, feel free to check out this page: QuickBooks Online Help Articles.

 

If there’s anything else you need, just post a comment below. Have a great day and more success in your business!