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Trouble Sales tax setup. When I select "add Filing Frequency", then select qrterly, I get blank screen. Log out, come back and try, same thing. cleared history already

 
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QuickBooks Team

Re: Trouble Sales tax setup. When I select "add Filing Frequency", then select qrterly, I get bla...

Hi there, fjmellott.

 

I found out that there's an ongoing investigation about a blank screen when adding a sales tax filing frequency. Our engineers are currently working on a resolution to address the issue.

 

In the meantime, please call our phone support team. They will be asking your account details and contact information. This is for us to notify you as soon as the issue is resolved. Here's how to get their contact details:

 

  1. Click the Help menu in the upper-right hand corner of QuickBooks. 
  2. Click Contact us.
  3. Provide a brief description of the issue, then select the option to call us. 

We appreciate your patience while we're working on this one. Visit us again if you have other questions.