2 employees not showing up on state unemployment. Didn't have ssn in the first time I created the state unemployment form so I entered in the snn and recreated form and still not showing up.
Hi there, @cowboyrunning.
Thanks for reaching out to the QuickBooks Community. Let me help share some information about the State Unemployment Form.
First, let's verify if the state is set up on the employee's payroll information. Here's how:
In addition, the employees will show on the State Unemployment Form once they have a wage base. You can pull up the Payroll Summary report to verify if the wage base calculates correctly on their paychecks.
To run the Payroll Summary report, here's how:
If the wage base amount is zero on the Transactions by Payroll Item, this means it will not show on the State Unemployment form. If the amount shows, you'll need to process liability adjustment to correct an employee's year-to-date (YTD) information contained in Payroll Items such as company contributions, employee addition, and deduction payroll items.
For additional reference, you can check this article for the detailed steps on how to adjust payroll liabilities.
If you need further assistance with the steps, I recommend contacting our QuickBooks Desktop Support Team. They have the tools to pull up your account and do a remote session.
Here's how you can contact our customer support:
That should do it! Feel me in if you have additional questions about the State Unemployment form. I'm always here to help you out. Wishing you and your business continued success.