The staff have been adding under the banking category. ie customer paid, rather than matching they have been adding? how detrimental is this to profit & loss etc? please

[MarshallA]

Hello,

If you already have the transactions in the register and they have been adding instead of matching the ones that download in the bank feed... it has the potential to inflate (double) both the amount showing in your bank account in QB as well as inflate your income depending on how they are classifying and adding those downloaded bank items.

Example:

If you have a customer payment already in the register waiting for the download and they ADD instead of match and they offset an income account when they add it, you now have the income recorded twice and the deposit of money recorded twice.

Same principle applies to money leaving the bank account and expenses.

[ecotechheatinglt]

Hi thankyou for replying. 

On the reviewed side under Banking we have some that say "added to: payment: debtors, date, amount £, customer name. 

Will this have been doubled up? (increased profit)

[MarshallA]

Im only familiar with the US version but if the UK version is like it, (using the terms "added" and "matched") then yes I would double check to make sure that transaction is not counted twice and is doubling your profit.