CAMPs only shows old versions - can't access my account to update payment method

Thanks for reaching out to the Community, kyleknapp. I appreciate your detailed information.

If the Customer Account Management Portal (CAMPs) is displaying incorrect information, it's possible you might have registered different products with different emails.

You can try logging out of CAMPs, then signing back in with the correct credentials, or using your Claim Account option to merge multiple accounts.

Here's how to merge:
 

1. Sign out of CAMPs, then return to the sign in screen.
2. Instead of signing in, select Claim Account. This will let you connect accounts with different emails.
3. Once you've claimed your account, you can sign in to one of them and see all of the associated products.

If you'd prefer to sign in to another account instead of merging, but are having trouble signing in, you can use your I forgot my user ID or password option on the login page.

I've also included a detailed resource about managing Intuit Accounts which may come in handy moving forward: Change, manage or update your Intuit Account with CAMPs

Please don't hesitate to send a reply if there's any questions. Have an awesome Thursday!

This is for the quickbooks expert.  I have a similar problem. I am moving my 2024 Quickbooks premier accountant version to a new desktop.  I downloaded the exe from CAMPS and when it came to the product number, the CAMPS account which is the correct intuit account as I have several and I am showing the correct product the 2024 PAP bundle purchased directly thru Intuit in the Quickbooks proadvisor program and the correct expiration date, but the product number in CAMPS is wrong.  I had to reboot my old desktop and go to F2 on Quickbooks program to get a totally different product number even though it is still the original 2024 installation just updated a few times.  I thought that was weird after being a Proadvisor over 21 years and seeing CAMPS have the wrong product number for me to reinstall on a different computer. What should be done? What if my old desktop had died and I could not access that software?? I see that as a problem. 

Thanks. 

Reinstall your program on the new computer using the product code you found on CAMPS. If you can activate it, they may have changed the product code without notice. When is your next renewal date?

My renewal date is Sept 2026 and it installed just fine on the new computer using the license and product code from the program installed on the old computer. 

I used the download exe from the original purchase of the 2024 pap bundle from CAMPS and that was the problem because even though I have paid the annual subscription and my 2024 Qbooks is up to date the camps does not have the latest product code on their website.