Can you get a hold on my account need it off please?

I can share some information about getting into your account, @Lightblue28.

If your account is on hold, there are two ways to continue using QuickBooks Online. You can settle your outstanding balance on the subscription page by entering other card details that have funds. Or contact our Customer Care Team to help you re-activate it.

Here's how to update your card details:

1. Go to the Gear icon and select Account and Settings. 
2. Select Billing & Subscription, then Resubscribe and enter the updated billing information.
3. Click the Subscribe button.

On the other hand, if you got issues with logging in to your account, you may need to reset your password. Please check the steps from this article: Get help if you can't sign in to your QuickBooks Online account.

Furthermore, let me also add this to you on how to recover your account when you can't sign in.

You can always stay in touch with me here if you need more help. I'm ready to assist you. Stay safe and well, @Lightblue28.