I have an invoice that was paid 6/3 and it’s now 6/11 and the funds have not reached my account. How do I accesss my money.

Let's dig deeper to understand why your account hasn't shown this payment yet, Hilary.

To address your issue, let's review the payment status of your transaction in the Service Merchant Center.

 
You can track your transactions through the Merchant Service Center by following these steps:

1. Log in to your Merchant Service account.
2. Click Activity & Reports and select Deposits.
3. Use the Date fields to filter the data.
4. Check the Method column to review the status of your transaction.

If there's an issue with the payment, our team will promptly notify you via email. Please make sure to check both your inbox and spam folders for any emails from our Merchant Service regarding your query. You can also modify your email settings if you haven't received any notification from us.

As we assess the payment transaction, please note the steps you need to take:

1. Follow the instructions provided by the email.
2. Provide all the necessary documents.
3. Check the Resolution Center to ensure you've answered all questions from our team and provided all necessary documents.

Here are some additional helpful articles about managing payments in QuickBooks Online (QBO):

• Find out when QuickBooks Payments deposits customer payments.
• Customize invoices, estimates, and sales receipts in QBO.

Feel free to respond to this thread if you need more help.