I want to make sure you're able to do your task in QuickBooks without any issues. But before that, I want to ask some more details about the issue. What are you trying to achieve today and what help do you need specifically. Any information will help me rule out the issue for you.
In the meantime, if you're trying to install your QuickBooks on a PC, I have an alternative option for you. Make sure to remember the installation numbers (license and product keys) indicated on the box of your disc.
To start the installation, follow the steps below: