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January 25, 2022
Question

Subscription need to transfer to another user for a company account

  • January 25, 2022
  • 1 reply
  • 1 view

My current company was having quickbooks together with my partners account as a sub company in his quickbooks account. He did not renew the subscription for this company and can't see any details in his login anymore for the company. on my login which was a user i can see all the previous details on my app in the phone but i cannot see anything when i login online. i also cannot edit the subscription as it is associated to his account. How do i solve this problem.

 

Thanks,

1 reply

Fiat Lux - ASIA
Level 14
January 25, 2022

You must be logged in as the Primary Admin to have access to the Billing section.