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Q
QDPresident
March 6, 2020
Question

Anyone else notice that QB Desktop Bank Feeds only work with insecure passwords?

  • March 6, 2020
  • 1 reply
  • 0 views

Updated my bank account password using a more secure password (i.e. from Safari or other method).

Bank site works like a champ.

 

In Quickbooks Desktop 2018 Bank Feeds, I enter the new secure password and the bank feed fails.

 

I return to bank account and shorten the password.  Everything still works fine with bank.

 

I return to QB Desktop 2018 and enter in the new LESS SECURE password for the Bank Feed and the bank feed connects just fine.

 

This is verifiable and repeatable and has been going on for years.  Anyone else notice this?

1 reply

S
ShiellaGraceA
Level 9
March 6, 2020

Good work for this workaround, @QDPresident.

 

There could be an interruption between QuickBooks and your bank when you update your password. Rest assured, we will take note of this issue so our engineers can work on getting this resolved.

I'm also attaching these handy articles for your reference.

 

 

If there's anything else I can do for you, please don't hesitate to reach out anytime. Thanks for posting and have a lovely weekend.

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