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February 6, 2020
Question

Can I restore undeposited funds that were deleted?

  • February 6, 2020
  • 1 reply
  • 0 views
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1 reply

Jen_D
Level 8
February 6, 2020

 

If you're referring to deleted transactions in the Undeposited Funds account, then yes, you can still restore them. You have to enter them manually using the details from the Audit Log.

 

Here's how to do that:

 

  1. Click the Gear icon, then select Audit Log under Tools.
  2. Use the Filter button then choose Show only these events.
  3. Mark the Transactions box, then pick Deleted/Voided Transactions from the Show drop-down.
  4. Hit Apply.
  5. From there, locate the deleted transaction and press View.
  6. Click on Show all to get the details needed to recreate the entry.

 

After getting the details of the deleted item, recreate it by clicking on the + New button on the toolbar.

 

Here's an article to guide you on how to utilize the Audit Log: Use the audit log in QuickBooks Online.

 

If you're referring to something else, feel free to comment down below. I'm always here to provide additional assistance with QuickBooks. Have a great week ahead. Take care!