Can someone assist with a credit card reconciliation issue with a credit added.

Hi there, shirlenethuffman.

I'd love to help you reconcile your credit card in QuickBooks Online (QBO).

To be able to do so, I'd like to ask a few questions to help me better understand the situation. May I know what specific issue are you having with the credit card reconciliation? Can you tell me more about it?

For now, let me share the most common factors for discrepancies in reconciliation. Among these are the following:

• Duplicate transactions.
• Transaction was associated to a different bank account.
• Previously reconciled transactions were modified or deleted.
• Incorrect opening balance or account.

I'll leave you with a guide for instructions on how to fix common issues when reconciling: Fix beginning balance issues if you've reconciled the account in the past QuickBooks Online.

In addition to that, you visit these links about reconciliation in QBO:

• Reconcile an account in QuickBooks Online
• Learn the reconcile workflow in QuickBooks

I'm looking forward for you response. Stay safe and have a great rest of the day!